Every call
answered.
Every time.
Iris is RingIQ's AI phone agent. She books appointments, handles reschedules, and routes urgent calls, live-connected to your EHR from the very first ring.
No credit card required for the free tier
Hear Iris in Action
A real patient call handled end-to-end. No scripts. No hold music. Just Iris.
Iris is available 24/7 for you to test now
Listen to Iris work with a patient call
We answer the phone.
Your team breathes.
A stress-free office,
every day.
Every doctor knows the stress when a receptionist is out — phones ring unanswered, patients get frustrated, and your team is stretched thin. Iris handles the calls so your team can focus on creating a calm, organized environment for your patients.
- No scrambling when someone calls in sick
- Patients never hear voicemail or hold music
- Your team stays present with in-office patients
Phones become one less
thing to worry about.
No more multitasking, no more on-hold patients, no more chaos when someone is out. Iris answers every call, schedules appointments, and writes everything back to your PMS — reliably and effortlessly.
- Eliminates phone-related multitasking for your staff
- Every call logged as an appointment or task in your PMS
- 24/7 reliability — no sick days, no downtime
Describe your practice. We build and deploy your AI phone agent. You test and launch when ready.
Your Practice
Fill out a short form with your practice details, office hours, and phone numbers. No technical knowledge required.
Get StartedWe Configure Iris
Our team reviews your submission and deploys your AI assistant, all before the line goes live.
You Test the AI Agent
Call the test line. See how AI answers your phone. Then talk to us about what's next.
Built for how your
practice actually runs.
Live EHR Scheduling
Iris queries your Crystal Practice Management system in real time. She knows your availability, your providers, and your appointment types. She even knows your insurance provisions and if the caller is a new patient.
Multi-lingual Natural Voice Conversations
Deepgram medical transcription plus OpenAI. Iris understands accents, patient hesitation, and natural phrasing, not just keyword commands. Supports English, Spanish, French, and more.
Smart Calls
Urgent calls, billing questions, and prescription requests are instantly transferred to the right person. RingIQ AI phone agent can even answer your patient's "are my glasses ready" calls.
Flexible Coverage Hours
Choose when Iris works. Full-service means every call. 3-Ring Backup makes her your safety net. Free tier covers nights and weekends only.
Less payroll.
More coverage.
Compare the challenges of a traditional front desk with the consistency of an AI receptionist that never clocks out.
- Prone to sick days, absences, and limited to office hours
- Responses vary based on mood, stress, or multitasking
- One call at a time — missed calls during busy periods
- Salary, benefits, taxes, and overhead expenses
- Time-intensive training and retraining for system updates
- Operates 24/7 without interruptions or absences
- Consistent, accurate, professional responses every time
- Handles multiple calls simultaneously — zero hold time
- Predictable, low per-call cost with no overhead
- Integrates with CrystalPM and updates automatically
Iris answers live. Try to stump her.
RingIQ's AI call assistant picks up patient calls after the third ring, allowing our staff to stay with patients in the office. It has significantly smoothed our daily workflow — a worthwhile investment for any optometry practice.
Pick the coverage
that fits your practice.
Every plan includes a customized AI phone agent, live EHR integration, and scheduling capability. Pay for only the calls AI assists. Calls less than 30 seconds, SPAM calls, and 1-800 calls are not included in billing.
Iris covers after-hours calls only. Perfect for practices that want an AI buffer outside business hours without changing their daytime flow.
- After-hours + weekend coverage
- Full appointment scheduling
- Cancellation & rescheduling
- Urgent call transfer
Iris picks up after 3 rings. Your staff answers first; she's the backup. Only pay for the calls your team can't reach.
- All-hours coverage
- Answers after 3 rings
- Full EHR scheduling access
- Overflow + failover protection
Iris answers every inbound call on the first ring, up to 25 concurrent calls. Built for practices that want zero hold time and zero missed calls.
- First-ring answer, every call
- Max 25 concurrent calls
- Priority transfer routing
- On-call emergency handling
Everything in every plan, side by side
Exact features, terms, and the monthly results a typical OD professional sees on each plan.
HIPAA Compliant
Meets all HIPAA regulations, ensuring the highest standards of PHI privacy and security on every call.
Encrypted Data
Advanced encryption protects data at rest and in transit, keeping sensitive patient information secure.
Monitored Access
Strict role-based access controls ensure only authorized personnel reach specific patient data.
Questions,
answered.
Everything you need to know about how Iris works with your practice. Still curious? Call the demo line and ask her yourself.
Ask Iris: (346) 361-1599 →Yes. If that's all you need, we'll help you. However, we expect you may quickly move to the 3-Ring Backup plan.
We'll answer your office phone when your office is closed based on your published office hours. We'll book new appointments directly into your CrystalPM calendar, help patients manage appointment confirmations, cancellations, and rescheduling, and answer "are my glasses ready" calls based on your CrystalPM data.
For all other requests, we'll take the caller's information and write a specific task into your EHR/PMS for staff follow-up, accountability, and office manager review.
Ready to give your
front desk a break?
Sign up in minutes. We handle the configuration. Iris is live before your next morning shift.
Sign Up Your PracticeNo credit card required for free tier · Setup in under 10 minutes